Privacy Policy for ticketsquebec.com

Welcome to ticketsquebec.com (the “Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our site.

1. Introduction

At ticketsquebec.com, operated by our team and affiliates, your privacy matters. By using our Website, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically, and any changes will be effective upon posting. Continued use of the Website after updates constitutes acceptance of the revised policy.

2. Information We Collect

Information You Provide

When purchasing tickets or creating an account, you may provide personal details such as your name, email address, and payment information. We do not process or store your credit card details directly; our trusted payment partners handle that securely.

Providing your contact details, like your phone number or email, allows us or our representatives to communicate with you regarding your transactions or inquiries. You consent to contact via calls, SMS, or emails for these purposes.

Usage Data

We automatically collect data about your visits, including IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies may be used to enhance your experience and gather usage statistics.

3. How We Use Your Information

Service Delivery

Your information helps us process transactions, manage your account, and provide customer support. Ticket sellers may view certain details necessary for fulfilling your orders.

Marketing and Communications

We may send you updates about our services, special offers, or events. You can opt out at any time by following unsubscribe instructions in our emails or replying “STOP” to SMS messages.

Third-Party Sharing

We may share relevant data with trusted partners involved in order fulfillment, payment processing, or marketing efforts. These partners are contractually obligated to keep your data confidential.

Legal and Security

If required by law or legal process, we may disclose your information. We also implement security measures to protect your data but cannot guarantee absolute security over the internet.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. You can request deletion of your data at any time by contacting us.

5. Cookies and Tracking Technologies

Our Website uses cookies to ensure functionality, improve performance, and provide targeted advertising. These include session cookies, analytics cookies, and advertising cookies. You can manage cookie preferences through your browser settings.

Third-party services, such as marketing or analytics providers, may also collect data via cookies to evaluate ad effectiveness and user engagement.

Note: We currently do not respond to “Do Not Track” signals but provide options to control your privacy preferences.

6. Security

We adopt reasonable security measures to protect your personal data but cannot guarantee complete security over the internet. You are responsible for maintaining the confidentiality of your account credentials.

7. Age Restrictions

Our Website is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with data, please contact us immediately.

8. Your Privacy Rights

You have rights to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable laws.

Additionally, you can request to opt out of marketing communications at any time by following the unsubscribe links or replying “STOP” to our messages.

9. Contact and Data Requests

If you have questions, concerns, or wish to submit a data request, please contact us via email at [email protected]. We are committed to addressing your privacy inquiries promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website indicates your acceptance of any modifications.